Tom Shapland: The PM Behind ChatGPT's Voice Infrastructure

Tom Shapland on LiveKit, the open-source platform behind ChatGPT's voice mode, and why control beats convenience in serious voice AI.

Sep 24, 2026

Product Manager at LiveKit

• $100M raised · $1B valuation
• Powers ChatGPT voice mode
• Open source · 1M+ monthly downloads

"Go do something weird that you don't have to sell."

This profile is based on Tom Shapland's conversation with Angelina Yang on Heroes Behind AI. It reflects one conversation, not a comprehensive assessment of LiveKit.